The Role As a Team Leader, you will play a pivotal role in overseeing day-to-day team operations, driving performance, and fostering a collaborative culture. Your key responsibilities will include: * Leading, motivating and developing your team to meet targets and deliver outstanding results. * Support new starters through training and onboarding processes. * Providing coaching, support and feedback to team members to enhance skills and engagement. * Plan daily workloads and allocate tasks effectively to ensure smooth operations. * Collaborate with management to track KPIs and maintain service standards * Resolving team-level issues and promoting a positive, inclusive working environment. What We’re Looking For You’ll be a strong leader with the ability to inspire and guide your team. In particular: * Strong problem-solving and decision-making abilities. * Excellent communication and interpersonal skills, with the ability to engage * Strong communication and organisational skills. * A proactive mindset with a commitment to delivering high standards of service and continuous improvement. * Ability to lead by example, foster trust and maintain a professional, supportive atmosphere. What We Offer * A competitive salary and clear progression opportunities. * Comprehensive induction and ongoing training to support your development. * Friendly, inclusive team-environment where your contribution matters. * A role with real impact, where you’ll help shape the team, the process and the culture. * Career Progression: Clear opportunities to advance into senior management roles. * Networking & Team Activities: Team-building events, social activities, or company gatherings. How to Apply By joining us, you'll bring effective communication skills and a good understanding of how to motivate, support, and develop individuals and teams. Please submit your CV along with a brief covering note outlining why you feel you are the right fit for this role We are an equal-opportunity employer and welcome applications from all suitably qualified individuals, regardless of background or identity. We look forward to hearing from you and exploring how you can contribute to our team’s success. Powered by JazzHR