We are looking for an experienced and highly skilled Data & Systems Manager to join our Finance Service Centre based in Cardiff. The role will have a Group-wide remit and will be responsible for the optimisation of our D365 Finance & Operations (D365 F&O) system.
The focus of the role is to:
1. Enhance system performance
2. Make the most of present and future capabilities
3. Implement automated solutions
4. Standardise global processes and controls
The objectives are based on business processes and aim to:
1. Reduce complexity
2. Enable scalability
3. Ensure consistency
4. Improve efficiency
The role will lead a team across different geographies, liaising with a wide range of stakeholders. It will support data-driven decision making, provide strategic insights, and ensure alignment of data and systems with organisational goals.
The ideal candidate will demonstrate a combination of technical expertise, excellent stakeholder engagement skills, and a working knowledge of corporate finance functions.
Requirements
What You'll Do:
Process improvement
* Identify and input into process improvement initiatives based on business needs and change direction.
* Translate business requirements into technical deliverables.
* Gather and document functional requirements, conduct gap/fit analysis, perform business analysis, and create process maps.
* Manage implementation of initiatives, ensuring collaboration, scope, and timely delivery using project management practices.
System Management
* Manage scheduled upgrades, coordinate with internal users, IT, and third-party support.
* Oversee testing of updates, create test scripts, and escalate issues as needed.
* Understand Microsoft roadmap, identify applicable features, plan adoption, and manage feature logs.
* Ensure system performance and troubleshoot issues with internal teams or external support.
Team Leadership
* Lead and mentor a team of systems accountants, data masters, and analysts.
* Provide training and development aligned with company strategy.
Stakeholder Management & Communication
* Collaborate with process owners and subject matter experts.
* Work with IT to ensure smooth BAU and project execution.
* Maintain positive relationships with third-party support.
* Act as a sounding board for leadership, communicating technical info clearly.
* Support audits and compliance activities.
Reporting & Analytics
* Contribute to data model creation, ensuring reporting needs are met.
* Maintain data integrity for accurate reporting.
* Support FP&A functions and develop analytics tools.
Compliance & Security
* Ensure legal and policy compliance, data security, and business continuity.
* Update data governance policies.
Who You Are:
Education
* Degree or equivalent qualification.
Technical Experience
* At least 5 years supporting or configuring Dynamics 365 Finance and Operations, including modules like GL, AR, AP, FA, Cash Management.
* Microsoft Dynamics certification in Finance (current version preferred).
* Experience with LCS, Azure DevOps, Power Platform, BI is beneficial.
* Strong knowledge of financial modules and controls, including security and segregation of duties.
* Experience with financial reporting systems like Tagetik.
* Proficiency in data tools such as SQL, Python, Power BI.
* Experience with D365 Customer Engagement and Project Operations is a plus.
* Strong project management skills and supporting finance teams effectively.
* Experience with business process mapping and optimization.
* Interest in emerging technology trends.
Additional Skills
* Problem-solving skills, ownership, and quick resolution approach.
* Creativity and continuous improvement mindset.
* Decision-making ability and results orientation.
* Ability to communicate clearly and influence stakeholders at all levels.
Additional Information:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Business Consulting and Services
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