Overview
We are seeking a strategic and results-oriented IT Supply Chain Manager to oversee the end-to-end lifecycle of our information technology hardware and software assets. This role involves managing IT vendor relationships for all IT hardware, software, and services. The ideal candidate will be an expert negotiator with a deep understanding of the IT market, focused on optimizing costs, mitigating risks, and ensuring the seamless delivery of technology resources that empower our business operations. You will be responsible for developing and implementing a robust IT supply chain strategy that aligns with our technological goals and financial objectives.
Responsibilities
* Vendor & Relationship Management: cultivate and maintain strong, strategic relationships with key IT suppliers and partners.
* Establish and manage a vendor performance program, conducting regular business reviews to monitor performance, address issues, and identify opportunities for improvement.
* Act as the primary escalation point for resolving vendor-related issues concerning delivery, quality, or service, and escalate unresolved or critical matters to the Procurement Team as appropriate.
* Supply Chain & Asset Lifecycle Management: collaborate with the IT team to oversee the entire lifecycle of IT assets, from initial sourcing and deployment to refresh and decommissioning/disposal.
* Maintain appropriate inventory levels, ensuring sufficient stock to support business needs while minimizing excess and carrying costs.
* Financial & Operational Excellence: partner with Finance, Procurement and IT leadership to develop and manage the IT purchasing budget, ensuring alignment with financial forecasts and goals.
* Identify, track, and report on cost savings, cost avoidance, and value-add initiatives in collaboration with IT and Procurement teams.
* Ensure ordering and tracking activities comply with company policies, legal requirements, and industry best practices; streamline and automate ordering processes to enhance efficiency and scalability.
Qualifications
* Education: Bachelor’s degree in Supply Chain Management, IT or a related field.
* Experience: Minimum of 5-7 years of progressive experience in IT sourcing, strategic vendor management, or supply chain management.
* Proven experience sourcing IT categories including data centre hardware, enterprise software agreements (e.g., Microsoft, Oracle, Salesforce), cloud services (AWS, Azure, GCP), and telecommunications.
* Track record of successful contract and price negotiations resulting in cost savings and improved commercial terms.
* Preferred Qualifications: Professional certification such as CIPS or CPSM is highly desirable.
* Familiarity with IT Asset Management (ITAM) and IT Service Management (ITSM) frameworks and tools (e.g., ServiceNow, Lansweeper).
Core Competencies
* Strategic Thinker: develop long-term strategies and see the bigger picture.
* Expert Negotiator: strong influencing and negotiation skills with understanding of contractual language.
* Analytical Mindset: ability to interpret complex data and make data-driven decisions.
* Financial Acumen: budgeting, TCO analysis, and financial forecasting.
* Relationship Builder: communicate effectively with internal stakeholders and external suppliers.
* Project Management: manage multiple projects and priorities in a fast-paced environment.
What’s in it for you?
Benefits include a competitive salary, flexible hybrid working policy, generous bonus scheme, up to 28 days holiday with service, holiday exchange, private medical insurance, enhanced parental leave, and reasonable adjustments for disabled talent in accordance with applicable laws.
For details on our benefits, please visit our Rewards & Benefits page on our website. Please note that we have a preferred agency panel; only applications submitted via the portal at the point of instruction will be accepted.
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