Branch Manager – Industrial Engineering Services
Ware, Hertfordshire
The Business
Our client is a long‑established, independent UK engineering business (est. 1966), specialising in:
* Industrial doors, shutters & access solutions
With multiple UK branches, the business supports a diverse client base across commercial, industrial and public sector environments.
The Hertford branch is a key operation within the group:
* 23 engineers + office team
* Strong‑performing, stable operation with long‑standing contracts
Key clients include UK wide and public sector organisations.
The Opportunity
We are seeking a Branch Manager to take full responsibility for the day‑to‑day leadership and performance of the Hertford operation.
This role has arisen due to internal progression, with the current leadership moving into a wider regional position. You will benefit from a supported transition, with ongoing access to experienced leadership and operational guidance.
This is a hands‑on leadership role, offering autonomy to run a well‑established branch while maintaining and building on its current success.
Key Responsibilities
* Full accountability for branch performance, operations and P&L
* Leadership of field‑based engineers, workshop teams and office staff
* Oversight of installation, service, maintenance and reactive works
* Effective labour planning and resource allocation, including out‑of‑hours support
* Ensuring contracts are delivered safely, efficiently and profitably
* Managing and supporting sales activity and contract acquisition
* Maintaining strong relationships with key and local clients
* Driving margin performance, cost control and operational efficiency
* Identifying and developing growth and expansion opportunities
* Ownership of health & safety, quality and environmental standards
* Full HR responsibility including recruitment, development, performance management and team engagement
What We’re Looking For
* Proven experience in a Branch Manager / Operations Manager / Senior leadership role
* Ideally from an industrial doors, access solutions or engineering services background
* Experience managing field‑based engineering teams and service delivery operations
* Strong understanding of P&L, margins and commercial performance
* Confident balancing technical, operational and commercial priorities
* Strong leadership style — able to be hands‑on, visible and decisive
* Ability to build credibility quickly with both engineers and senior stakeholders
* Solid understanding of health & safety and compliance requirements
* Excellent communication skills across all levels
We are open to candidates from aligned sectors (e.g. Facilities Management or wider engineering services) where strong transferable skills are evident.
Why This Role?
* Take ownership of a well‑performing, established branch
* Work within a business that combines stability with growth potential
* Strong mix of UK contracts and local work
* Autonomy to lead, shape and improve performance
* Direct support from experienced senior leadership
* Opportunity to play a key role in the next phase of growth
Package & Process
* Salary: £65,000 – £75,000 (flexible for the right candidate)
* Company vehicle or allowance
* Monday–Friday (with 24/7 service oversight responsibility)
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