Job Summary
We are seeking a dynamic and motivated Fitness Manager to lead our fitness team and enhance the overall experience of our members. The ideal candidate will possess strong leadership skills and a passion for health and fitness, along with the ability to manage a diverse team effectively. This role involves overseeing daily operations, ensuring exceptional customer service, and driving membership sales while fostering a positive and motivating environment.
Responsibilities
* Manage and supervise the fitness team, providing guidance and support to ensure high performance.
* Develop and implement training programmes for staff to enhance their skills in customer service and fitness instruction.
* Communicate effectively with members to understand their needs and provide tailored fitness solutions.
* Oversee daily operations of the fitness facility, ensuring cleanliness, safety, and adherence to health regulations.
* Drive membership sales through effective marketing strategies and exceptional customer engagement.
* Maintain an organised schedule for classes, personal training sessions, and team meetings.
* Monitor performance metrics and report on progress towards goals.
* Foster a welcoming environment that encourages member retention and satisfaction.
Experience
* Proven experience in retail management or a similar role within the fitness industry is preferred.
* Strong organisational skills with the ability to manage multiple tasks efficiently.
* Excellent communication skills, both verbal and written, with a focus on phone etiquette.
* Experience in supervising teams, with a track record of motivating staff to achieve targets.
* Bilingual or multilingual capabilities are advantageous for engaging with a diverse member base.
* A passion for fitness and wellness, coupled with the ability to sell services effectively.
Join us as we strive to create an inspiring environment that promotes health, well-being, and community engagement
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
* Company pension
* Employee discount
* Gym membership
* Store discount
Work Location: In person