Location London (with international travel)
Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F and B, or large-scale venues).
We are currently searching for an exceptional Senior Operations Director to lead the owned and operated portfolio of a globally recognised hospitality brand, with London at its core.
This is a pivotal leadership role within a fast‑scaling, high‑profile business known for delivering dynamic, multi‑revenue stream venues across major international cities. The role is not a maintenance position; it focuses on building, shaping, and scaling a global operating model, with a major focus on launching and embedding a flagship London site. It suits a commercially driven, operationally strong leader who thrives in high-volume, fast‑paced environments and operates at executive level.
Key Responsibilities
Leading performance across all owned operated sites globally
Overseeing new openings, including a flagship launch
Implementing strong SOPs, training frameworks, and operational standards
Driving EBITDA growth, revenue, and overall commercial performance
Supporting and challenging GM‑level leadership across markets
Working closely with senior stakeholders across brand, development, finance, and marketing
Ensuring consistency in guest experience and brand standards
International travel to maintain quality and performance
The Right Senior Operations Director
Proven experience at Operations Director / MD level within high-volume, multi-site hospitality
Strong track record operating across multiple international markets
Deep operational experience
Experience in UK, Europe or international markets (would be a big bonus)
Strong commercial and P&L ownership experience
Hands‑on, credible leader able to operate strategically
Comfortable working at board level in a fast-growth environment
This is a rare opportunity to step into a role where you're not just running operations; you're helping define the future operating model of a global brand.
If you're interested, send your CV to Stuart Hills or call 790.
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