Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Deployment Coordinator - 12 month FTC Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing * To coordinate the delivery of Company orders to meet customer demand and maintain customer satisfaction by meeting customer agreed delivery dates. * To be responsible for using up to date project plans throughout SCM to ensure accurate procurement of equipment is made, in line with customer expectation and to ensure adherence to all Supply Chain processes and guidelines. * To administer a synchronized reverse logistics programme with project deployments ensuring costs are minimized, and customer satisfaction is maintained. * To help manage the relationships and communications to the SCM Management Team ensuring that all stakeholders are informed and knowledgeable of all major customer deployment programmes to facilitate delivery execution. * Tracking/Reporting of all activities to ensure that the associated revenue is realized in line with the Ricoh Policy & Procedure and as per agreed Project Budget. * Provide reports/information on project costs to enable the effective management of project delivery as per agreed budget working closely with the associated Project Manager from Ricoh PMO. You will ideally have * Basic project management skills and business-related experience * Good communication skills including verbal and written * Excellent attention to detail * Process driven, with an analytical/logical approach to business tasks and needs. * Supply Chain Management knowledge * Good customer service skills * Good time management skills and a proven ability to plan work around multiple projects and moving time-scales. * Confident with speaking to external customers * PC Literate with good Excel skills * Negotiation skills with end users, service providers and internal customers would be an advantage * Good presentation skills to Management level supported by good Power Point and Word skills. We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh