Join to apply for the Lodge Manager role at Churchill Estates Management
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Join to apply for the Lodge Manager role at Churchill Estates Management
* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location: Charmans Lodge & Mews, Southwater, West Sussex, RH13 9JF
About The Role
Churchill Estates Management is recruiting an exceptional Lodge Manager for our retirement development. We seek someone passionate about working with people, with a background in administration and customer service. This varied role involves coordinating development activities and making a positive difference in the lives of our Home Owners, providing a hassle-free retirement lifestyle.
Reporting to the Area Manager, you'll manage both property maintenance and deliver first-class service to Owners. You'll be the trusted on-site contact and a friendly neighbour, liaising with customers and suppliers, managing contractors, scheduling maintenance, conducting health and safety checks, organizing activities, and more.
This role is crucial to the success of the Lodge, the enjoyment of Owners, and is highly rewarding.
About You
This position is ideal for individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager enjoys working front of house, providing excellent customer service, and possesses strong administration skills.
You should have a passion for customer service, an outgoing personality, and the ability to act with sensitivity and diplomacy. You must be efficient, assertive, and able to work independently using your initiative. Experience with Microsoft Office, including Excel and Outlook, is required to support event organization and site administration.
How You'll Be Rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Colleague Introduction reward scheme
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
About Us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationwide, overseeing more than 9,000 apartments and serving over 11,000 retired people. We are growing rapidly with ambitious future plans.
Join our professional, award-winning, customer-focused team.
Our company values, TORCH: Trust, Openness, Respect, Communication, Honesty, guide us. We seek the best people to adopt these values and contribute to our success.
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