B2B Account Manager
Manufacturing Sector | Full-time | Salary up to £32,000 DOE
Location - Birmingham B24
Citrus Recruit are delighted to be partnering with a well-established and growing manufacturing business to recruit a B2B Account Manager.
This is a fantastic opportunity to join a fast-paced, customer-focused team where you’ll take full ownership of an existing client portfolio.
As an Account Manager, you’ll be the main point of contact for your customer base, delivering an exceptional service experience. You’ll manage incoming enquiries, create accurate quotations, and ensure all activity is recorded on CRM systems.
This is not a sales role – instead, it’s focused on service excellence, account ownership, and operational accuracy.
Key Responsibilities
* Manage and develop relationships with an existing B2B customer base
* Handle incoming queries via phone and email
* Produce accurate and timely quotations (from simple to complex)
* Record all customer interactions and quotes within CRM systems
* Process orders and manage high volumes of detailed data
* Liaise with third-party suppliers to support quotation building
* Follow up on quotes and support customers throughout the process
About You
* Confident working with numbers and data (strong numeracy skills essential)
* Proficient in Excel and comfortable using CRM systems
* Highly organised with excellent attention to detail
* A strong communicator who enjoys building relationships
* Able to thrive in a fast-paced environment and meet tight deadlines
What’s on Offer
* Salary up to £32,000 DOE
* 21 days holiday + bank holidays
* Pension scheme
* Free onsite parking
* Easily accessible location with strong transport links
* Modern, well-equipped facilities
* Full training and genuine opportunities for progression
Why Apply?
This is a brilliant opportunity for someone looking to step into a stable, long-term role with a company that invests in its people. With full training provided and clear pathways for development, you’ll be supported every step of the way.