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Fire and security key accounts manager

Rochester
Electrifire limited
Key account manager
Posted: 16h ago
Offer description

Location

Strood, Kent (covering London and the surrounding counties)


Company Overview

Electrifire is part of the wider New Path Group, a group of fire and security–related businesses delivering comprehensive life safety and security solutions. Operating from Strood, Kent, Electrifire provides services across London and the surrounding counties, primarily within the commercial sector.


Our core focus is the design, installation, maintenance, and ongoing compliance of fire and security systems for offices, schools, hospitals, care homes, and other commercial premises. We work closely with building management companies, facilities management providers, property management companies, and electrical contractors.


Core Services

• Fire Detection and Alarm Systems

• PAVA Systems

• Disabled Refuge Systems

• Intruder Alarms

• CCTV Systems

• Access Control and Intercom Systems


As part of the wider group offering:

• Fire Extinguishers

• Fire Doors and Fire Stopping

• AOV / Smoke Ventilation Systems

• Fire Risk Assessments

• Gates and Barriers

• Automatic Doors and Disabled Access Systems


Role Overview

The Account Manager / Business Development Manager will play a key role in growing and developing Electrifire’s customer base while maintaining long-term client relationships. This role combines account management, consultative sales, and business development, with a strong emphasis on service delivery and customer retention.


Key Responsibilities – Account Management

• Act as the main liaison between Electrifire and its customers

• Develop and maintain strong, long-term client relationships

• Gain a detailed understanding of each client’s sites, systems, requirements, and expectations

• Ensure a consistently high level of customer service and support

• Manage existing contracts, including maintenance, remedial works, and system modifications


Key Responsibilities – Business Development

• Identify and pursue new business opportunities

• Develop existing customer accounts by promoting a full fire and security service package

• Engage with FM companies, property managers, and electrical contractors

• Identify decision-makers within target organisations


Commercial & Technical Responsibilities

• Prepare and issue quotations for new installations, maintenance, and remedial works

• Ensure quotations meet agreed margin requirements

• Provide technical guidance on system design and compliance

• Work closely with internal office and engineering teams


Skills and Experience – Essential

• Minimum 3 years’ experience in the fire and security industry

• Strong knowledge of fire detection and alarm systems

• Competent in fire alarm design to BS 5839-1:2025

• Knowledge of CCTV, intruder, door entry, and access control systems

• Experience in sales and account management

• Competent in producing quotations and understanding margins

Package and Benefits

• Competitive basic salary

• Bonus scheme linked to new business and remedial works

• Company car

• Monthly expenses paid


£50k salary plus package

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