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Client Services Team Administrator, london (orpington)
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Client:
Romax
Location:
london (orpington), United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
28.06.2025
Expiry Date:
12.08.2025
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Job Description:
Company Description
Romax and Romax Digital specialise in data-driven communication services for a diverse range of corporate, not-for-profit, and charitable organisations. We are proud of our ambitious growth, industry reputation for integrity and quality, and strong client relationships built on collaboration and trust.
Our services are tailored to deliver the right message, to the right person, at the right time, using the right channel. We offer data-driven digital, direct mail, and online services to enhance customer experience journeys and drive revenue growth. The company's services include data supply and management, digital membership cards, e-marketing, SMS, print, discounted postage, mail fulfilment, and more.
Role Description
This is a full-time on-site role as a Client Services Administrator. As part of our growing Client Services team, you will play a key role in delivering high-quality service and project support to a portfolio of valued clients. You will be proactive and eager to learn, bringing a ‘can-do’ mindset and positive energy that aligns with our team culture.
This role is ideal for someone who thrives in a fast-paced, quality-driven environment and enjoys building strong client relationships.
Subject to experience
Key Responsibilities
·Provide efficient administrative support to the Client Services team
·Act as a primary point of contact for incoming client enquiries, ensuring prompt and effective communication
·Prepare client quotations, process orders and monitor stock levels to support delivery
·Maintain accurate and up-to-date information on our CRM system
·Support with the successful co-ordination of multi-channel client projects
·Ensure all projects are delivered to agreed timelines, budgets, and quality standards
·Collaborate effectively with other internal teams for smooth project completion
Our ideal candidate will have:
·1–2 years' experience in an office-based client services or project coordination role
·Excellent communication and organisational skills
·Proactive and detail-oriented approach
·Strong interpersonal skills with a client-focused approach
·Experience in the print or communications industry is a plus
·Able to commute to our Orpington office (within under one hour)
Why Join Romax?
·Be part of a collaborative and supportive team
·Work with high-profile clients on impactful campaigns
·Enjoy opportunities to grow and develop in your role
If this sounds like you, please send your CV and Covering Letter to us on [emailprotected]
Initial interviews will take place via phone or Teams, followed by an in-person interview at our offices in Orpington.
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