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Key worker/care coordinator

London
NHS
Care coordinator
€50,000 a year
Posted: 16h ago
Offer description

We are looking to recruit an experienced care coordinator/key worker to work as a member of the multidisciplinary Community Locality Team. The role will require the post holder to:

To provide effective care and specialist advice for people with psychosis and complex mental health needs and their carers, in order to support their well‑being and recovery. This includes depot administration and regular monitoring of mental state.

To liaise with other agencies in planning and assessing programmes of care.

Provide formal, on‑going clinical supervision and caseload management supervision to junior and less experienced community mental health staff, as directed.

To undertake duties designed to extend clinical and managerial expertise as delegated by the manager when required.

To complete full mental health assessments and complete Dialog+ as part of KPIs.

To produce holistic risk assessments.

To regularly liaise with MDT and patients, including home visits, to ensure safety and wellbeing.


Main duties of the job

We have a duty of care towards our patients. We place them at the centre of everything we do to ensure their safety and well‑being. We treat with compassion, dignity and respect, embedding our trust values in everything we do. On a day to day basis, we take part in regular MDT meetings and morning safety huddles. We also promote clear communication with GPs, families and carers as well as local authority. We work together as a team, building a safe environment, where colleagues are respected and encouraged to take on an active role in MDT meetings.


Benefits

* We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
* We promote flexible working and support staff with a range of health and wellbeing initiatives.
* NHS Discounts, generous annual leave and NHS pension scheme
* Excellent internal staff network

The post holder will be aligned with our values:

* We Are Kind
* We Are Respectful
* We Work Together
* We Keep Things Simple
* We Empower
* We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.


Job responsibilities

To provide holistic care for service users with severe and enduring mental health problems as per Dialog plus/ care needs.

To support service users on their recovery pathway.

Work collaboratively with our partners carers, relatives, and other social inclusion.

Identify risk and manage risk appropriately in the best interest of the service users and others.

To discuss cases at the MDT for professional input and support.

To signpost service users to appropriate services as part of recovery pathways.


Skills and Abilities

* A recognised professional qualification Nursing (RMN), Social Work, Occupational Therapy, or equivalent mental health qualification/registration.
* Experience working with adults with severe and enduring mental health conditions Including managing risk, working with complex presentations, and supporting individuals in the community.
* Ability to undertake comprehensive assessments Skilled in risk assessment, formulation, and care planning under CPA or equivalent frameworks.
* Strong risk management and clinical decision‑making skills Able to identify, escape, and manage risks effectively, including safeguarding adults and children.
* Ability to manage a clinical caseload independently Prioritising workload, maintaining accurate documentation, and supporting service users with recovery‑focused interventions.
* Effective communication and interpersonal skills Able to engage service users, carers, and work collaboratively with MDT colleagues, GPs, housing, crisis services, and partner agencies. Demonstrate ability to use initiative as appropriate.
* Proficiency with electronic clinical systems and record keeping Confident using systems such as RIO/EMIS and maintaining high‑quality, timely clinical notes in line with governance standards.
* Knowledge of relevant legislation and policy frameworks Including the Mental Health Act, Mental Capacity Act, safeguarding responsibilities, CPA, and NICE guidance.
* Experience working within Community Mental Health Teams (CMHTs) Demonstrates understanding of community pathways, MDT working, and managing complex caseloads in the community setting.
* Experience of teaching, training and/or mentoring.
* Ability to use clinical data and digital systems to support decision‑making Confident using systems such as Rio/EMIS, producing caseload audits, tracking KPIs, analysing risk trends, and contributing to service improvement.
* Training in evidence‑based therapeutic interventions For example: CBT skills, DBT‑informed practice, motivational interviewing, or family interventions to enhance care planning and recovery‑focused work.


Additional Role Requirements

* Ability to work flexibly across a fast‑paced, multidisciplinary environment Including adapting to changing clinical priorities, participating in duty rota systems, and responding to urgent situations.
* Commitment to safeguarding and continuous professional development Maintaining up‑to‑date training, reflective practice, and compliance with Trust policies, governance standards, and legal frameworks.
* Strong partnership‑working skills with external agencies Able to liaise effectively with housing, social care, primary care, crisis services, voluntary sector providers, and inpatient teams to support holistic care.
* Valid UK drivers License


Personal Qualities

* Good communication skills, both verbal and written. To be able to communicate in English both verbally and written.
* Ability to manage own stress and work in a stressful and unpredictable environment.
* Ability to communicate effectively, orally and in writing, highly technical, and clinically sensitive information to patients, their families, carers and other professional colleagues within a dynamic environment.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£45,953 to £54,254 a yearPer Annum Inclu HCAS

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