Palliative Nursing Assistant – H@H
Job Summary
Tapping House (TH) is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.
Job Purpose
The Palliative Nursing Assistant is a key member of the multidisciplinary care team delivering a range of patient care duties under the supervision of the Registered Nurses and Allied Health Professionals across the Hospice, providing holistic patient care based on physical, psychological and spiritual needs of individuals in our care.
Hours & Location
Hours: 36 hours per week
Location: Tapping House, Hillington PE31 6BH
Responsibilities
* Deliver a high standard of patient care focused on individual need, promoting independence and re‑enablement where possible.
* Assist in developing a caring, supportive and spiritual atmosphere in all areas of the Hospice.
* Maintain a high standard of patient care ensuring policies and procedures are adhered to.
* Give individualized patient care under the direction and supervision of the trained nursing staff.
* Develop skills in caring for palliative patients and those at the end of life, their carers and families.
* Support trained nurses in their role and work as a member of the nursing team.
* Work as a member of the nursing team under the supervision of trained staff, reporting changes in patient conditions and needs as they occur.
* Contribute to the multidisciplinary approach to patient care, together with other health and social care professionals and chaplaincy.
* Cover a 24‑hour nursing rota when the need arises (day or night shifts).
* Work in other areas of the Hospice when needed (e.g. Hospice at Home team).
* Participate in implementing care delegated by trained staff for which training has been given and competence achieved.
* Work towards a Competency Framework for Palliative Nursing Assistants, maintaining a professional portfolio of evidence and participating in the Hospice Clinical Supervision and Appraisal process.
* Participate in meetings related to families and staff.
* Maintain a safe, clean and secure environment for patients, their families, visitors, volunteers and staff.
* Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality, equality, diversity & inclusion.
* Promote awareness of the Hospice, its services and strategy.
* Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.
* Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to the Hospice’s policies on safeguarding.
* Demonstrate a commitment to ongoing learning and development and participate in any training relevant to the role.
* Adhere to organisational policies concerning information security, data privacy, and confidentiality, safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with data protection regulations. Actively participate in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping House’s Retention Archiving and Destruction of All Hospice Records Policy.
Information Security & Confidentiality
The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping House’s Retention Archiving and Destruction of All Hospice Records Policy.
Person Specification
Qualifications
* NVQ level 2 in Health and Social Care or equivalent and willingness to work towards the Hospice competency framework for PNAs.
Experience
* Recent experience of caring for patients including the ability to recognise and report changes in the condition of the patient.
* Accurately document care given in patient documentation.
* Communicate basic information about care to carers and families.
* Experience in caring for dying patients.
* Experience of working as part of a team.
Desirable Experience
* Experience of working in a specialist palliative care setting.
* Experience of working in the community setting.
Skills, Aptitude & Abilities
* Ability to plan own work.
* Ability to respond to changes in patient conditions.
* Ability to work within a team.
* Good communication skills.
* Ability to prioritise patient care needs.
* Use own initiative.
* Motivated to learn.
* Mature attitude.
* Responsible attitude.
* Good IT skills and able to use a range of software (e.g., Word, Outlook, Excel).
* Ability and willingness to adapt to change.
Knowledge
* Knowledge of caregiving.
* Empathy and understanding of issues encountered by patients with palliative care needs.
Essential
* Willingness to work unsocial hours.
* Flexible approach to working patterns.
* Willingness to undertake work during the day or evening hours.
* Willing to complete a DBS Check.
Recruitment Information
Salary: £24,005 a year plus unsocial hour enhancements.
Contract: Permanent.
Working pattern: Part‑time.
Reference number: B0219‑25‑0022.
Job locations: Wheatfields, Hillington, Kings Lynn, Norfolk, PE31 6BH.
Disclosures: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check is required.
Employer: Tapping House, Wheatfields, Hillington, Kings Lynn, Norfolk, PE31 6BH.
Website: https://www.tappinghouse.org.uk/
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