Intensive Housing and Support Officer- Kingston area, Maternity Cover 6 months
Full time: Monday to Friday 09:00-17:00
We are currently recruiting for an Intensive Housing and Support Officer on behalf of one of our valued housing sector clients.
This is an excellent opportunity for an experienced housing professional who is passionate about supporting vulnerable individuals to maintain stable accommodation, improve their wellbeing, and achieve greater independence.
About the Role
As an Intensive Housing and Support Officer, you will be responsible for delivering high-quality housing management and tenancy sustainment services to vulnerable tenants living in supported accommodation. You will work closely with tenants, local authorities, social care professionals, and external agencies to ensure positive tenancy outcomes while maintaining compliance and property standards.
Key Responsibilities
1. Manage a caseload of properties and tenants, ensuring tenancy agreements are upheld and sustained.
2. Conduct regular property inspections, risk assessments, and health & safety checks.
3. Monitor rent and service charge accounts, proactively managing arrears and supporting tenants to access welfare benefits.
4. Provide person-centred tenancy support to individuals with complex needs, including mental health conditions, learning disabil...