Overview
Domiciliary Care Branch Manager
Location: Lowestoft, Suffolk | Salary: £42500 per Annum + Bonus | Hours: Full Time
PSR Solutions is proud to be working in partnership with an award-winning and respected provider of high-quality domiciliary care services. We are seeking an experienced and driven Branch Manager to lead their brand-new home care branch and play a vital role in shaping its success from the ground up.
This is an exciting opportunity for a passionate care professional to take ownership of service delivery, grow the business, and lead a team committed to improving lives in the community.
Responsibilities
* Lead the setup and day-to-day management of the new branch
* Recruit, train, and supervise care and office staff
* Ensure full compliance with CQC and industry regulations
* Coordinate care delivery, scheduling, and client intake
* Conduct client assessments and develop tailored care plans
* Build relationships with clients, families, and external partners
* Monitor KPIs and financial performance to drive growth and identify opportunities for business development
* Handle feedback and resolve issues to maintain high client satisfaction
* Represent the branch within the community and at local events
* Implement quality assurance measures and continuous improvement initiatives
Requirements
* Previous management experience within domiciliary care is essential
* NVQ Level 4/5 in Health & Social Care (or equivalent)
* Strong knowledge of CQC standards and regulations
* Excellent leadership, communication, and organisational skills
* Full UK driving licence
Benefits
* Excellent performance related bonus - you will be rewarded as the branch hours increase
* Comprehensive training programme & career progression
* Employee Assistance & Blue Light Card Scheme
If you're a motivated care professional looking for a new challenge and the chance to lead a service from day one, we'd love to hear from you.
Apply today or get in touch with Shaheena at PSR Solutions for a confidential discussion.
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