Overview
Field Engineer Apprentice (Level 3 Mechatronics Maintenance Technician Apprenticeship) at Ricoh UK, Dunstable, Bedfordshire, United Kingdom. This role runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance and is part of Ricoh’s Customer Service division, delivering professional maintenance and repair services to customers on a wide range of high-tech equipment.
What you will be doing
* Install, maintain, and troubleshoot complex equipment and IT systems across electrical, mechanical, and electronic control systems.
* Embrace the core Ricoh value of Customer Centricity to ensure customers receive outstanding service.
* Collaborate with engineers, technicians, and stakeholders to ensure seamless operational continuity.
* Drive self-improvement and continuous professional development to keep up with evolving technology and Ricoh’s product and service portfolio.
Required qualifications and attributes
* GCSE English and Maths at Level 4/Grade C preferred
* A strong interest in engineering and technology, with a desire to work in a technical setting
* Valid UK driving licence – essential
* Effective communication skills
* Willingness to work in varied environments and conditions
* Strong self-motivation and initiative
What we offer
* Flexible and hybrid working in line with role requirements
* An inclusive workplace
* Competitive package with base salary, bonus, and company benefits
* Additional benefits: holiday entitlement, volunteering leave, retirement plan, wellbeing programs (Employee Assistance Programme, financial protection, life cover, will writing, medical protection, gym, travel and retail discounts), and more
* Company car or car allowance (role-specific), cycle-to-work scheme
* Career development and lifelong learning opportunities
* Opportunity to join a global company
About Ricoh
Ricoh is a global technology business creating graphic solutions to transform communications. We offer a portfolio of digital services spanning Cloud & IT infrastructure, process automation, and more, designed to help individuals fulfil themselves through work and help organisations become more productive, sustainable and profitable.
Equality and inclusion
We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably on the grounds of protected characteristics. We encourage diverse approaches, perspectives and experiences to drive innovation and better decisions. We support employee affinity groups to foster inclusive communities.
Seniority level
* Internship
Employment type
* Contract
Job function
* Engineering and Information Technology
Industries
* IT Services and IT Consulting
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