OTE
Overview
Aftersales Manager - Newtownabbey Toyota
Full time, Permanent
Hours: Monday-Friday 8am-6pm, with Saturday mornings on rota basis
Competitive Salary with bonus potential
We are seeking a highly driven and ambitious Aftersales Manager to join our management team at Newtownabbey Toyota.
As an Aftersales Manager, you will oversee a busy department, ensuring high performance standards while exemplifying customer service excellence. Your role involves developing strong relationships with customers, coaching and motivating your team, and managing daily operations, including Service Advisors and Technicians.
This is an exciting opportunity to work with a top UK employer and collaborate with a leading car manufacturer.
Necessary Skills
* First-Class leadership and team development skills
* Excellent communication, interpersonal, and negotiation skills
* Ability to build rapport with colleagues, customers, and external providers
* Highly organized, process-driven, and adaptable to workload changes
* Strategic business development skills
* A strong desire to succeed and exceed targets
We offer an industry-leading benefits package, including:
* 30 days holiday entitlement, increasing with service
* Critical illness cover and Life Assurance (2+ years)
* Company car
* Company pension
* Bonus scheme
* Employee and retail discounts
* Additional schemes like Cycle to Work and Technology schemes
* Smart Health - 24/7 access to support including GP services and prescriptions
* Enhanced maternity, paternity, and adoption leave
Experience in franchised dealerships is essential, with Volvo experience being an advantage but not mandatory. Candidates should have worked within a service team or environment; Service Manager experience is not required.
We believe in investing in our people through manufacturer brand and management training, celebrating success through our annual Lookers Excellence Awards. If you're ready to take the next step, apply today!
Lookers is an equal opportunities employer committed to a discrimination-free, inclusive workplace. We conduct relevant employment checks, including employment verification, criminal record, and driving license checks, prior to employment.
If your skills and experience align with our needs, please apply now, and our Talent Acquisition Team will contact you.
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