The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role The role is a key part in the Support Service network for the business where our procurement team liaise with our onsite operatives for ordering and the processing of required materials to enable them to be able to undertake repair, maintenance and installations works efficiently. You will have experience in communicating with engineering staff in similar business or perhaps from a supplier perspective. Obtaining correct suppliers Part numbers to process Purchase Order for materials Excluding the booking of appointments – Taking ownership of the job cycle where materials are required Answer inbound queries from engineers ‘on site’ for reactive procurement Answer queries from engineers and our contact centre to escalate reactive urgent purchasing where required All associated ad-hoc administrative duties The successful candidate will have MS Office, in particular MS Outlook and Excel Experience in Plumbing/Heating/Building material purchasing and procurement Experience using MS Office, in particular MS Outlook and Excel Domestic Gas and plumbing (materials) experience essential. (Commercial Gas and Renewable materials ideal but not essential) Experience dealing with Engineers and other operatives Able to provide a high level of courteous, professional customer service to colleagues Good written and verbal communication skills Flexible attitude with strong organisational skills Experience with Microsoft Dynamics NAV ideal but not essential What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000’s retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics – salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks