Make a real difference every day
We’re looking for an experienced and compassionate Refuge Manager to lead domestic abuse services within CAWA – Clwyd Alyn Women’s Aid.
You’ll oversee communal refuge accommodation and dispersed safe properties, ensuring survivors and their children are supported in a safe, trauma-informed environment.
This is a leadership role for someone passionate about survivor-led practice and meaningful impact.
What you’ll do
* Lead and manage domestic abuse support services
* Oversee refuge and dispersed accommodation
* Support, guide and develop staff teams
* Manage safeguarding, risk and crisis situations
* Work closely with partner agencies
* Ensure high-quality, trauma-informed practice
What we’re looking for
* Experience or transferable skills in leadership or management
* Knowledge of domestic abuse and/or supported housing
* Strong empathy, professionalism and resilience
* Good communication and partnership working skills
* Relevant experience or qualifications in social care, housing, youth or community work
Desirable:
* Crisis management experience
* Local agency knowledge
* Full driving licence
Important to know
* Enhanced DBS required (paid for by us)
* This role involves supporting people affected by trauma — supervision and wellbeing support are provided
Why join us?
* Work that genuinely changes lives
* Supportive, values-driven organisation
* Strong leadership and professional support
* A role where your impact is real and visible
If you’re ready to lead with compassion and make a lasting difference, we’d love to hear from you.
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