Ian Williams has a great opportunity for a customer focused Receptionist / Administrator working 8:15am to 5:15pm Monday to Friday. .Our Reception is the first point of contact for clients, staff and visitors and holds a central role in promoting our welcoming and engaging environment. The role also includes answering the phone and general administration and is integral to the day to day running of Head Office based in Chipping Sodbury Benefits: Be part of a company profit share scheme - last year we paid 14% of salary Let us help you prepare for your future with an employer pension contribution of up to 5% Life Insurance 3 x salary. 23 days annual leave, buy up to 5 days or sell up to 3 days per year Wellbeing at work. Access to an employee assistance programme to support your health and wellbeing, as well as free legal and financial advice The Receptionist/ Administrator role: You will value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams. Core tasks will include: First Point of Contact for Visitors Face to Face or on the Telephone Answer and filter incoming telephone calls to HO, taking messages or redirect the call as required To ensure efficient distribution of the incoming post. Assist in the outgoing post franking and sorting for collection. Assist with the logging of building issues. Assist in the ordering of stationary/cleaning supplies for HO Maintain the Reception inbox, assisting with queries as required. Manage the booking of parking spaces for visitors. Complete weekly fire alarm tests, and emergency lighting testing. A range of Word Processing and administrative tasks What will I bring to the Receptionist/ Administrator role? Education to GCSE level or equivalent (to include Maths and English Good IT skills MS Office, Outlook, and Excel (basic level), A pro-active and can-do attitude with a love for customer service/communications. Additional Benefits include: Annual pay reviews Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers For information on all other additional benefits we do, to enhance your work/life balance please visit our website About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.