Customer Migration Coordinator Manchester (Hybrid) Competitive Salary plus Bonus At IRIS Software Group, were hiring for a Customer Enablement Associateto support our accountancy customers as they move from traditional desktop software to our modern cloud-based platform, IRIS Elements. This is a fantastic entry-level opportunity for someone who enjoys speaking with people, solving problems, and being part of a team that helps businesses succeed. This is a hybrid role, with a minimum of 3 days per week based at our Manchester office (M1 4DY). What Will YouBe Doing? Youll play a key part in helping existing customers transition smoothly to our cloud platform. From early conversations to post-migration check-ins, youll be a reliable, friendly point of contact, ensuring each customer feels supported throughout their journey. Your responsibilities will include: Making pre-migration calls to understand customer setups and explain the next steps Conducting post-migration health check calls to ensure everything is running smoothly Providing clear, helpful support and resolving customer queries Collaborating with teams across the business to deliver a consistent, high-quality experience Managing your time effectively and keeping accurate records Who Are WeLooking For? Were looking for someone with experience in a customer-facing role whether its in retail, hospitality, call centres, or any service environmentwhos ready to step into a new career path. Youll be a great fit if you: Enjoy speaking with people and can build positive relationships quickly Are proactive, organised, and comfortable managing your own workload Can handle multiple priorities while maintaining attention to detail Are curious and confident using digital tools (you dont need a tech background) Bring a problem-solving mindset and a calm, professional attitude Why Join IRIS? At IRIS, were committed to helping you build a successful and rewarding career. From day one, youll have the support, training, and tools you need to thrive. A hybrid working model with a minimum of 3 days each week at our Manchester office (M1 4DY) A supportive team environment where your contribution is valued Structured trainingand clear development pathways A welcoming, inclusive culture with a focus on growth Opportunities to progress within a market-leading UK software business If you're ready to grow your career in tech and make a difference to real businesses, apply today and start your journey with IRIS. ADZN1_UKTJ