Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies (https://www.tranetechnologies.com/), and through our businesses including Trane® (http://www.trane.com/index.html) and Thermo King (http://www.thermoking.com/na/en.html), sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits (http://careers.tranetechnologies.com/global/en/benefits) designed for you to Thrive at work and at home. We boldly go. Where is the work: Field-based: Work is conducted on-site at customer locations. Position Overview: The Technical Support Engineer will support the sales teams, customers, and stakeholders in providing technical advice to develop and successfully implement products and service solutions to meet customer needs. The primary objective is to develop business development relationships with sales, customers and sub-contractors and deliver work to a high standard. This role is based in the Basingstoke office with travel as needed to customer sites. Key Responsibilities: Customer and Stakeholder Relationships: Accountable for the procurement of all equipment and subcontracts works related to all projects in your control. Build and maintain strong relationships with existing and potential customers, acting as a trusted point of contact. Accountable for in and outbound calls to suppliers, sales teams, customers, and stakeholders. Able to communicate complex technical engineering activities to non-technical stakeholders. High volume and fast paced so able to be flexible and adaptable during each project and keeping customers updated throughout. Attend site visits with Sales Engineers and stakeholders to advise and produce costings and quotes on installation projects. Internal Controls and Processes: Participate in review of new projects to finalise designs of new orders at commercial level. Attend project handover with the customer to confirm scope and timeline requirements. Produce detailed project plans and troubleshoot issues on technical engineering scenarios. Co-ordination of equipment parts and subcontractors to ensure required deadlines are achieved. Providing technical support to clients and sales engineers, co-ordinating projects Managing installations and commissioning of industrial cooling systems to ensure they are technically correct to an acceptable standard. Managing engineers/teams on site, ensuring contract agreements are met and health and safety standards are maintained. Identify resources and assign responsibilities. Financial control of projects including budgeting and costs. Skills and Capabilities: Knowledge of manufacturing industry would be an advantage. Project Engineer background is an advantage. A good knowledge of chilled fluid applications would be an advantage. Project Management with commercial experience at intermediate level. People and communication skills with a positive mindset. Able to work with minimal supervision. Proficient in using Microsoft Office Suite National travel and able to travel to other Countries when required. Right to Work in the UK and current clean driver's license We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.