Are you proactive, achievement-focused and looking to develop your career in IT?
Do you have a genuine interest in technology and a passion to help others?
Sharp IT Services has an excellent new career opportunity based in Stockport + 2 days with our on-site client.
Key Responsibilities
* Owning, updating and progressing tickets so our clients are confident their issue is investigated and actioned.
* Having a professional, positive and friendly manner when communicating with all colleagues and clients.
* Taking an active role in personal and team development to increase technical proficiency and increase productivity.
* Meeting Key Performance Indicators to maintain a high standard of service across Sharp IT.
Skills and Qualifications
* A friendly, personable and professional attitude.
* Good knowledge of Microsoft O365
* Excellent written and verbal communication skills to effectively communicate with both technical and non-technical audiences.
* A good understanding of Networking and Firewalls.
* Good understanding of Antivirus Software and backup issues.
* Some experience with MAC and Google would be great!
Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology and Analyst
Industries
* Technology, Information and Internet and IT Services and IT Consulting
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