Closing Date: Thursday 5th June 2025 Job Title : Cafe Volunteer Coordinator Reports to: Team Leader Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: Part Time (18.75 hours per week) Key Responsibilities: Recruit, lead and supervise volunteers in line with the needs of the café Ensure standards of compliance are met in relation to volunteer recruitment; references, DBS, mandatory training Deliver and develop volunteer training and inductions Maintain and develop excellent relationships with St Basils volunteers Maintain, develop and build relationships with any third parties supporting St Basils (i.e., corporate partners; event hosts; local authority bodies etc.) Develop and maintain excellent relationships with employment agencies, colleges, learning providers, etc. Fulfil any relevant administrative tasks, including volunteer expenses Support with the creation of Volunteer Policies Report on volunteering activities as requested Manage the volunteers' rota Coordinate and support on the ground events alongside the Café Coordinator (CC) Encourage and develop community groups and activities Support volunteers to follow HACCP Ensure the café services continue smoothly in the CC's absence Deliver consistent quality service Support with the delivery of a customer focused environment both in the kitchen and front of house Control stock levels and orders in the CC's absence Management of daily reconciliations in the CC's absence Maintain accurate daily records for environmental health checks in the CC's absence Ensure compliance with environmental and food safety in the CC's absence QUALIFICATIONS Essential: L3 CIEH Food Safety & Catering or equivalent Desirable: Leadership or Management qualification ROLE EXPERIENCE Essential: Experience of running and managing a food/catering establishment Experience of developing and working in partnerships Managing budgets/ finances Desirable: Devising rotas Experience in recruiting, supervising, supporting and developing a volunteer workforce KNOWLEDGE Essential: Food safety Preparation of food Creating menus Customer Services/Hospitality Desirable: A good understanding of volunteer management and motivation Locations Bromsgrove, Worcester