Role Overview
Location: Rotherham
Salary: £25,647 Per Annum
Job Type: Full-Time, Permanent
Working Hours: 40 hours per week (including 5 hours paid lunch break)
To manage the turnaround of void (empty) properties ensuring they are re-let efficiently, cost-effectively, and to a high standard. The role involves carrying out inspections, raising repairs, ordering furniture and equipment, tracking and chasing progress and post inspecting completed works to minimise void periods and maximize rental income. The post will cover a large geographical area so extensive travel will be required.
Responsibilities
* Manage voids in a designated large geographical patch from notification to ready-to-let status.
* Carry out pre-void and actual void inspections to identify repairs and works required; order replacement furniture, furnishings and equipment.
* Conduct a pre-let inspection to ensure the property is ready to let to a high standard.
* Track and chase progress on all void works and ensure properties are ready for re-letting within target timescales.
* Provide regular updates and reports to management on void performance.
* Identify delays, problem-solve with Nacro operational teams, contractors, the leasing team, landlords and other registered providers to resolve issues delaying completion of void works.
* Identify and suggest improvements to processes to enhance efficiency and reduce void and repair completion times.
Who Will Thrive in This Role?
* Resilient individuals who know how to maintain a healthy work-life balance.
* Problem-solvers who enjoy thinking creatively to overcome challenges.
* Emotionally intelligent people who understand and respond to human behaviour.
* Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
* Experience of working in a property management environment, dealing with repairs, health and safety checks and/or void management.
* Knowledge of property maintenance/repairs identification.
* Strong organisational and time management skills.
* Ability to work on your own initiative and collaboratively across teams and with external contractors.
* IT proficiency (e.g., housing management systems, Microsoft Office).
* Extensive travel is required; a valid UK driving licence and a car available, with willingness to travel within a designated region (and sometimes to neighbouring regions).
Essential Requirements
* Full UK driving licence.
* Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
* Willingness to travel for business purposes.
* Basic DBS check required.
* For the Nacro Candidate pack please note instructions in the application materials.
For further information about the role, please refer to the application materials. Notes: We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please refer to GOV.UK. Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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