Heating Engineer – Lincoln at Sureserve
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Sureserve’s mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We play a key and progressive role in decarbonisation and focus on safety, integrity and respect at the forefront of everything we do. We provide trusted high‑quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a nationwide reach, regional and local relationships and expertise, we are set up to be a trusted partner for now and the future.
Sureserve Compliance Central is a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients.
Overview
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in clients’ properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
* Gas qualifications are essential for this role including a minimum of CCN1, CENWAT, HTR1, CKR1.
* Out of Hours evening and weekend cover on a rota basis is required.
* A friendly and professional attitude to build strong relationships with clients & tenants.
* Completion of all appropriate criminal and reference checks before starting work with us.
Working hours are Monday to Friday 8am till 5pm with 1 hour for lunch, plus on‑call rota / weekend working.
What We Offer
* Company vehicle and fuel card
* Uniform & mobile device
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support‑counselling for staff
* Service level awarded annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – a platform for development, career progression
* Employee Voice programme
* Social activities for all of our teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK.
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