Head of Housing Heat Networks WCC623778
Salary range: £79,005 - £98,472 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 3 May 2026
About Us
Housing in Westminster City Council is a world of extraordinary stories. Dedicated and compassionate professionals bring everything to their work.
We share the inspiring story of Kate, a senior manager whose analytical and people‑centric approach has advanced our £50m capital programme and helped us achieve the Decent Homes Standard for over 21,000 tenanted and leasehold homes.
We are committed to fostering an inclusive culture where our teams are empowered to develop innovative solutions for our residents. We champion values such as diversity, equality, inclusion and wellbeing.
The Role
As Head of Housing Heat Networks, you will shape the strategic future, performance and decarbonisation of the heat networks that serve thousands of residents. You will oversee day‑to‑day operations and long‑term improvements, ensuring fair pricing, excellent customer service and compliance with Heat Network Technical Assurance Scheme (HNTAS) requirements. You will work closely with the wider corporate WCC Clean Energy team and the ‘Future of PDHU’ project team, leading the transformation of the aged Pimlico District heating undertaking.
You will prepare the council to operate as a regulated heat supplier under forthcoming legislation, ensuring compliance, customer protection and decarbonisation of heat supply. This will involve implementing improvements to meet new regulations.
You will manage a multidisciplinary team covering compliance, billing, engineering, customer service and support staff, fostering an equitable and inclusive environment that encourages participation in our culture.
You will collaborate with wider council departments such as the environment team and corporate WCC Clean Energy team on decarbonisation initiatives, with a focus on time and scale. For the ‘Future of PDHU’ you will ensure that technical, operational and programme‑level interfaces are well‑coordinated.
In all work, you will actively consider the impact on our residents, attending resident and council cabinet meetings and ensuring that our services meet their needs.
Responsibilities
• Shape the strategic future of heat networks and lead large, complex heat and energy infrastructure projects and programmes. • Implement changes required to respond to new statutory and regulatory requirements. • Coordinate multidisciplinary teams and cross‑programme interfaces. • Drive compliance, financial and commercial decisions to secure value for money and external funding. • Supervise in‑house teams and technical consultants, setting strategic decisions and inspiring development.
Qualifications
• Degree in energy, engineering or a related field. • In-depth knowledge of heat network delivery models and the legal, statutory, and legislative environment of heat network operation. • Experience managing and delivering large, complex projects, programmes and services at a senior level. • Proven ability to influence stakeholders, present ideas effectively and manage financial and commercial implications.
What We Offer
Westminster City Council offers flexible working patterns, agile working, and a supportive environment that encourages diversity and inclusion. We are a Disability Confident Employer, guaranteeing interview access for candidates who meet the essential criteria and declaring a disability in the application. (Visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties for further information.)
Equality, Diversity & Inclusion
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will be automatically invited to interview should they meet the essential criteria for the role.
The Council is committed to achieving diverse shortlists to increase the number of staff from under‑represented groups. We especially encourage applications from a Global Majority (GM) background and will utilize positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self‑declare this to the hiring manager as part of our positive action commitments.
The Council is a Disability Confident Employer. If you declare a disability in the application, we guarantee an interview if you meet the essential criteria of the job, and we will provide reasonable adjustments where needed.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
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