Senior client manager - medical

WhereWarwickWhatCall Centre / CustomerServiceTypePermanentSalaryAnnualMorgan Healey Exclusive Location: Warwick (Office Based) Salary: £64,000 Base + OTE £80,000 in year 1)

We are working with a fast‑growing medical business that supports over 1,000 medical and healthcare consultants across the UK. Built on a reputation for delivering a highly personal and precise service, the company continues to expand and is now seeking a Senior Client Manager to join its Warwick‑based team. This is a relationship‑led role focused on managing an existing client portfolio alongside incoming new business opportunities. Previous experience in insurance or medical terminology is not essential, as full training and support will be provided.

Reporting directly to the Sales Director, you will be responsible for developing and maintaining strong relationships with clients while delivering an exceptional standard of service. You will manage renewals, handle new enquiries and work closely with underwriting partners to provide tailored insurance solutions.

Key responsibilities include:

• Managing and renewing a portfolio of existing clients, delivering a highly professional and responsive service
• Managing new enquiries and building strong relationships to understand individual requirements
• Working with a panel of underwriters to secure competitive renewal and new‑business quotations
• Representing the business professionally at medical congresses, events and private hospital functions
• Completing policy administration accurately and maintaining up‑to‑date client records via CRM systems

Skills & Experience:

• Strong communication skills with the ability to quickly build rapport
• Ability to read situations and tailor conversations accordingly
• Highly presentable and professional approach
• Strong relationship‑building skills supported by broad life experience
• Comfortable engaging in conversation across a range of topics, including travel, sport, food and current affairs
• Excellent attention to detail and ability to manage administrative processes accurately
• Full diving licence and access to your own car

Desirable Experience:

• Previous experience within medical, healthcare or insurance environments would be advantageous, but is not essential
• Degree educated preferred

Referrals:

We offer a reward if you recommend the perfect candidate for this position and our client hires them. You can send contact details of anyone you want to recommend to.