Senior Supported Housing Officer
Location: Croydon Borough | Full-time, 35 hours per week (rota basis)
Salary: £32,404.74 per annum, rising to £33,700.93 after successful probation
Are you experienced in social housing and mental health support, with the ability to guide a team to deliver high standards? Do you have the confidence to manage complex situations, supervise staff and ensure safe, well-run housing services?
Quo Vadis Trust (QVT) is a specialist housing charity based in South East London. We are now seeking a Senior Supported Housing Officer to join our Operations team.
The role
Reporting to the Housing Manager, you will oversee Supported Housing Officers and Bank Workers across our Croydon schemes.
You will ensure clients receive a responsive, high-quality service that promotes wellbeing and independence. You will also deputise for the Housing Manager when required and take part in the On-Call Management rota.
This role involves regular travel between schemes.
Key Responsibilities
1. Deliver an effective and client-focused housing support service
2. Support Housing Officers to set clear, measurable goals with clients
3. Complete regular audits of Inform, our client management database
4. Prepare reports on client matters and service delivery
5. Ensure prop...