Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Quality Assurance Service Manager within the Standards & Quality Services to work full time based in Jersey. The salary for this Quality Assurance Service Manager job is up to £99,655 per annum. Main duties: The Quality Assurance Service Manager will lead the quality assurance function to ensure the highest standards of safeguarding, practice, and service delivery across children's social care. They will play a key role in shaping how we learn, reflect, and improve embedding a culture of accountability, continuous learning, and excellence in the service. The responsibilities will include overseeing the Feedback Service, the Designated Officer and managing the Practice Development Leads, ensuring that insights from feedback, audits, and performance data translate into meaningful improvements in practice and outcomes for children and families. Ensure the development and implementation of the annual audit activity schedule and ensure audit findings, learning from complaints and feedback from children & families is used to drive practice improvement, inform training needs, and shape service planning for all children services and teams. Oversee and coordinate internal lessons learned reviews and present findings to the Senior Leadership Team, safeguarding partnership and Government officials as required. Coordinate and present monthly quarterly and annual performance reports for Quality Assurance Service for Senior Leaders within the service and Jersey Safeguarding Partnership. Represent Children Social Care and be the kink person for the safeguarding partnership meetings and panels, including participation in the partnership subgroups. To manage resources and oversee the budget and spend for the Quality Assurance Service. Ensure continuous learning and development of all staff and evidence-based practice by encouraging application of research, taking a leadership role in transformation, continuous practice improvement and inspection preparation and readiness. To keep abreast of initiative that impact on the service delivery of service to children and families and work alongside the Senior Leadership Team ensure these are implemented in a timely manner to support good outcomes for children in Jersey. To ensure children social care practice standards and children's services policies are regularly reviewed and updated and in line with statutory legislation and guidance and local safeguarding partners i.e. Police, Health and Education. These duties are illustrative and not exhaustive. The post holder will be expected to become involved in a range of work to enable the service to respond effectively to the changing requirements of the department and changes affecting the workforce. Requirements of this Quality Assurance Service Manager: A social Work Qualification or equivalent. Understanding of relevant legislation. Registered or eligible for registration. Contact: This Quality Assurance Service Manager job is advertised by Neil Clements; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.