Job Advert
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is Monday-Friday, 08:30 – 16:30
This post is instrumental to the service as it provides us with administrative capability to contact patients about lengthy wait times (a subject matter in many complaints), identify long waits on the list, and to be able to identify data trends in the wait list.
The Gender Service at the Sandyford offers a comprehensive service available to people who are uncertain about their gender identity or expression and are considering feminising or masculinising treatment. The service primarily assists people who are transgender to facilitate medical and surgical
treatments, enabling greater comfort in the face of gender non-conformity.
The post holder will provide support and enhance the capability of the administrative and secretarial team within the gender service providing patient communications, waitlist management, and data collecting and presenting. This post shall be a key role providing operational management and support for the Sandyford Gender Wait List Initiative.
This post has been approved by the Scottish Government as part of the NHS Gender Identity Services: Strategic Action Framework and NHS. HSCP experience is desirable but not essential. Experience in people management is essential. Knowledge in Office 365 is essential as is good organisational and communication skills.
Informal contact: Chris McGuire-Quinn, Business Support Manager, On 0141 228 8605 or email christopher.mcguire-quinn@nhs.scott
Details on how to contact the Recruitment Service and the Recruitment Process:
This post may close early to the volume of response. Please submit your application form as soon as possible.
Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
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