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Kronos support analyst – 12-month ftc

Sheffield
Oliver Sanderson Group PLC
Support analyst
Posted: 22 August
Offer description

🚀 Lead a Mission-Critical Workforce Transformation | Kronos Support Analyst | 12-Month Contract


Transform the Future of Workforce Management for a Major UK Organisation


Are you ready to spearhead one of the most significant workforce systems transformations in the UK?


Our client, a leading Business Services organisation, is seeking an exceptional Kronos Support Analyst to drive their multi-million-pound migration from legacy systems to cutting-edge SaaS platforms.


🎯 Why This Role Will Define Your Career

This isn't just another support role – you'll be the technical architect of a nationwide transformation programme, directly impacting thousands of employees across the UK. As the bridge between legacy and future-state systems, you'll shape how an entire organisation manages its workforce.


🔥 What You'll Own & Deliver

🏗️ Technical Leadership

* Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management
* Architect and validate system configurations that will serve as the blueprint for the future
* Lead cross-functional workshops that translate business needs into technical reality

⚡ Operational Excellence

* Deliver seamless day-to-day support across the current Kronos ecosystem
* Engineer pay rules, work rules, and shift patterns that optimize operational efficiency
* Master complex integrations between HR, payroll, and Time & Attendance platforms

🎓 Knowledge Transfer & Empowerment

* Design and deliver training programmes that upskill operational teams
* Create documentation and SOPs that become the foundation for future support models
* Provide hands-on, on-site support across multiple UK locations

🔬 Quality Assurance & Innovation

* Own end-to-end System Integration Testing and User Acceptance Testing
* Troubleshoot complex multi-system environments with precision
* Establish new support frameworks that scale with business growth


💪 The Ideal Candidate Brings

Technical Mastery:

* Proven expertise with Kronos or equivalent Time & Attendance platforms
* Deep understanding of HR data architecture, payroll logic, and attendance workflows
* Battle-tested experience in large-scale system migrations

Leadership DNA:

* Confidence to lead technical stakeholder workshops and drive consensus
* Natural ability to translate complex technical concepts for business audiences
* Track record of managing vendor relationships and escalating issues effectively

Operational Excellence:

* Expert-level troubleshooting and issue resolution capabilities
* Experience with interface monitoring in complex, multi-system environments
* Outstanding documentation and knowledge management skills


🌟 What Makes This Opportunity Unmissable

✅ National Impact: Shape workforce management for thousands of employees

✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures

✅ Leadership Exposure: Direct engagement with senior stakeholders and decision-makers

✅ Flexibility: UK-wide remote working with purposeful travel

✅ Growth Potential: 12-month contract with strong extension possibilities

✅ Competitive Package: Exceptional remuneration reflecting the role's strategic importance


🎯 Ready to Lead the Future of Workforce Management?


If you're a seasoned workforce systems professional who thrives on complex challenges and wants to leave a lasting impact on a major UK organisation, this is your moment.


Apply now to join a transformation that will define the next decade of workforce management.


Recruited by Oliver Sanderson - Award-winning executive search specialists recognised by the House of Lords, Global Recruiter, APSCo, and the Recruiter Awards for transformational contributions to UK business and digital recruitment innovation.

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