Job title : Cafe and Events Assistant Location: Bisham Abbey, SL7 1RR Working Hours: Casual, Monday to Sunday, Café hours 8am – 3pm or 3pm – 8.30pm and late finishes when events are taking place Salary: Up to £12.21 per hour depending on age Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver these services takes an enthusiastic and customer focused team - and right now we have an opportunity as we are looking to recruit for Cafe and Events Assistants to join our team. Bisham Abbey is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain’s leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days. For the Cafe side of the role, you will support the Cafe Supervisor in delivering a world class customer service within the restaurant and Café. You will be a varied role and some of your duties will include carrying out cleaning duties to maintain high standards of cleanliness throughout and undertaking record temperature checks whilst ensuring high standards of food hygiene are maintained. You will also make sure that customers are served promptly and efficiently and ensure that financial and cash handling procedures are complied with. For the events side of your role, you will provide hands-on support to the Weddings & Events Supervisor in the efficient coordination and delivery of weddings and various events. This includes assisting with the preparation, execution, and breakdown of events while ensuring an exceptional experience for all guests and visitors. Our business is aiming to grow its private function numbers and provide customers with a “world class” experience which you can be part of, and you will help in facilitating a safe, fun, and professional working environment. About you The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Bisham Abbey, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required. Level 2 in food safety is desirable as is previous experience in a customer facing environment, however full training will be provided. You will have a passion for the events and hospitality industry and will be flexible within your schedule to be available for weddings and various events when required, as well as possess good communication skills to confidently assist the smooth running of each event at the Abbey. Due to the shift times and the location of the role, ideally you will need your own transport to be able to commute. If you feel you meet the above criteria, then please apply today! Why Serco A place you can make an impact: Working within Leisure at Serco means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. What we offer • All Leisure Benefits - Employee Benefits (moreleisure.com) leisurejobs About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.