Key Responsibilities:
• Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
• Liaise with and monitor onsite contractors to ensure completion of work.
• Responsible for the day to day reactive and preventative maintenance.
• Responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
• Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
• Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
• Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
• Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
• Ensure that all Property Documentation Files are accurately maintained and up to date.
• Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
• Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
• Report any welfare issues to a manager immediately.
Key Requirements:
• Experience gained in plumbing, joinery and basic electrical (changing lightbulbs, switches and sockets)
• Take ownership of responsibilities and display pride in work carried out.
• Previous experience of working in student accommodation, BTR or hotels would be advantageous
• Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
• Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
• Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.