About the role
We have an exciting opportunity for a Scheme Manager covering our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our residents to enable them to live as independently as possible. The role involves:
1. Responsible for delivering welfare, support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible.
2. Assisting tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods
3. Allocating and letting of empty homes within the schemes
4. Working with professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community
For full details, please see the Job Description.
About You
The role is extremely customer focussed and partnership working will often be required in order to meet the customer’s needs. Experience of multi-agency working and a good knowledge of local services is desirable.
The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing. Experience in a similar role is beneficial.
All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.