Position: General Assistant
Location: PA49RR
Hours: Mon-Fri 37h
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Job Description
* Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
* Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
* Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support, and contribute to creating an inclusive and safe working environment.
* Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
* Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
* Have a contagious passion for food and/or customer service.
* You draw satisfaction from working within a collaborative and inclusive team environment.
* Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
* Previous experience in a similar role, especially in the food service industry, is often a plus.
* Some knowledge of food safety and sanitation practices.
* Works according to the BaxterStorey core values.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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