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About The Role
The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
Main Responsibilities:
* 40 hours on rota basis, including some evenings and weekends
* Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
* Record all information electronically in line with GDPR
* Maintain exceptional customer experience by providing outstanding service, top-quality surveys, and great communication
* Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
* Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
In addition to other duties, you must ensure compliance with Health and Safety policies and procedures as outlined in the Integrated Management System (IMS) Responsibilities document.
What Wren Offers:
* Staff discount on kitchen purchases after 1 year of continuous employment
* Free annual eye tests and contribution towards new glasses
* Excellent personal development and internal promotion opportunities
* Comprehensive training scheme
* High-quality IT equipment/software including in-house CAD system
* Business vehicle, fuel card, equipment, and uniform provided
* 25 holiday days plus bank holidays
About You
Essential Skills and Knowledge:
* Full UK manual driving licence
* Excellent attention to detail and error-checking skills
* Highly organized with the ability to manage time and multi-task
* Excellent written and verbal communication skills
* Process-driven and analytical with efficiency
* Ability to provide excellent customer service and expert knowledge
* Problem-solving attitude with a positive outlook
* Strong computer skills and adaptability to new software
Desired Skills and Knowledge:
* Experience conducting home measures/surveys
* Experience with CAD or planner software
* Knowledge of kitchen installation and legislation
* Experience with plan checking or error checking
* Previous experience in the kitchen industry
Applicants will be subject to a DBS check before employment, which will be assessed on a case-by-case basis.
About The Company
Wren Kitchens is passionate about kitchens and our people! We have achieved milestones like opening over 100 showrooms, launching in the USA, and winning awards including being the UK’s Number 1 place to work. Join us and be part of our continued success story!
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