Job Title: Retail Customer Service Assistant, Dartford
Location: Dartford, United Kingdom
Job Category: Other
EU Work Permit Required: Yes
Job Reference: 92ec0448f038
Job Views: 4
Posted Date: 29.06.2025
Expiry Date: 13.08.2025
Job Description
We are working with a dealership specializing in agricultural, construction, and ground care machinery in Dartford.
Salary: Competitive
Working Hours: 39 hours per week, Monday to Thursday 8am to 5pm, Friday 8am to 4pm, with Saturdays on rota (8am to 1pm). Overtime paid at time and a half after 39 hours Monday to Friday.
Candidate Profile: We welcome applicants with a retail background, ideally in hardware stores or with strong customer service/sales experience. The role involves selling parts, garden machinery, and clothing.
Role Purpose
Reporting to the Store Manager, your responsibilities include assisting with daily retail sales in the showroom, including parts, hardware, and clothing. You will deliver excellent customer service face-to-face and over the phone, addressing customer queries about products and services.
Key Skills and Requirements
* Excellent interpersonal skills; enjoy working with trade and public customers
* Ability to work under pressure during busy periods
* Effective communication skills in person and via email, letter, and fax
* Experience in retail and showroom environments
* Basic computer skills, email, and internet familiarity
* Strong numeracy and literacy skills
* Sales experience in retail
* Full driving license
* Smart and presentable appearance
* Motivated by sales and targets
* Attention to detail, especially with cash, cheque, and card transactions
* Ability to work independently and as part of a team
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