Admin and Clerical Officer - Cardio-Respiratory Department
Join to apply for the Admin and Clerical Officer - Cardio-Respiratory Department role at The Shrewsbury and Telford Hospital NHS Trust.
Job Overview
This position is open solely to internal candidates of The Shrewsbury and Telford Hospital NHS Trust. External applicants will not be considered.
The Cardio-Respiratory Department is a team of highly specialist physiologists and healthcare scientists who conduct a variety of cardiology and respiratory diagnostic tests. As a member of the admin team you will provide the first point of contact for patients, manage the appointment diary, prioritise patients for clinical and national targets, and support physiologists in scheduling and clinic prioritisation. You will also handle telephone enquiries and assist staff both within and outside the trust.
Main Duties
An exciting opportunity has arisen for an enthusiastic and self‑motivated clerical assistant to join our busy department. The successful applicant will have experience dealing with the general public, ideally in a healthcare setting, good IT skills, a calm and professional manner under pressure, and a confident telephone approach. Responsibilities include making and altering appointments, answering calls, discharging patients via Careflow and CRIS systems, and responding to queries from the public and hospital colleagues. The Cardio‑Respiratory Department is fast‑paced and requires clerical staff to meet demanding targets, so you will be a pivotal member of the team.
Working for Your Organisation
The Shrewsbury and Telford Hospital NHS Trust provides district general hospital services to nearly half a million people in Shropshire, Telford & Wrekin and Mid Wales. The main sites are the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury, each with over 700 beds and a wide range of acute services. The Cardio‑Respiratory Department operates at both sites, conducting diagnostic cardiac and respiratory tests for in‑patients and out‑patients, and also performs some diagnostics at the Community Diagnostic Centre.
Seniority Level
Entry level.
Employment Type
Full-time.
Job Function
Administrative.
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