Overview
Plumbing and Heating Trade Counter Salesperson – London Colney branch, MKM Building Supplies. In this position, you will play a key role in the sale of our full range of plumbing and heating supply products; previous sales experience in a plumber’s merchant environment would be essential.
Responsibilities and Duties
* Providing quotations for customers
* Dealing with customers both face to face and over the telephone
* Giving excellent customer service and sound product advice
* Taking a proactive approach to plumbing and heating product sales, using every opportunity to make or increase a sale
* Use a customer relationship management system (CRM) holding a portfolio of 50+ customers
* Generate new business with existing and new customers
* Upsell and gap analysis on existing customers
* Cold calling
* Lead qualifying
* Quote follow up
Qualifications and Skills
* Motivated, energetic, enthusiastic, self-driven, positive attitude
* Sound plumbing and heating knowledge is required
* Previous sales experience in a builders merchant environment would be preferred
* Confident dealing with customers
* The ability to build great customer relationships
* A good telephone manner, excellent communication, and interpersonal skills
Benefits and Why Join
In return, you can be part of one of the UK’s leading independent Builders Merchant and winner of many industry awards. Benefits include:
* A competitive pay package
* Generous discretionary bonus scheme
* People orientated culture
* Training and development opportunities
* Holiday scheme which rewards length of service
* Contributory pension scheme
* Performance related bonus
* Cycle to work scheme
* Free parking
* Enhanced Maternity
* Enhanced Paternity
* Substantial Employee Discount
* Employee Assistance Programme
* Mental Health Support
About MKM
MKM is the leading independent builders’ merchant in the UK. Established in 1995, we have more than 135 branches and over 3200 employees nationwide. We are committed to attracting, recruiting, retaining, promoting, and supporting a diverse mix of colleagues that create a sense of belonging to the MKM family for everyone.
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