Join to apply for the Customer Delivery Driver - Ayr Extra role at Tesco.
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
Its our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if youd like to work fewer hours (to a minimum of 12) we also have opportunities for you.
The table shows the periods of time in the week wed like you to be available to work – the availability windows. We schedule your contracted hours within these times and give you three weeks’ notice of exactly when your shifts will be. We support flexibility, so if the times you are available to work match closely – but not exactly – with those advertised, we would still love to hear from you.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver from Lands End to John OGroats. Our Customer Delivery Drivers meet and talk to different customers in their homes every day. The role is about more than driving – it’s about helping others and delivering great service with a smile.
It’s hands‑on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you feel like your own boss, delivering to your customers, but a team of managers and colleagues is always ready to support you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction, everyone is welcome at Tesco.
About the role
Delivering your part of our customer shopping trip involves:
* Ensuring the van and trays are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter when you see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required and checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short‑code items and substitutions, and offering refunds for any items they are unhappy with.
* Taking care of products/deliveries as if they were your own.
* Explaining to the customer that no additional charge will apply for their substitutions.
* Delivering during the customer’s time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
Qualifications
* Build relationships with colleagues to create team spirit and ensure our store is the best for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Act quickly to respond to changing customer needs and embrace change within my store.
* Be energetic and driven to deliver beyond expectations, integrating home and work to maintain a balance that works for me.
* Share ideas with my manager and colleagues on how we can improve our store for customers.
* Hold a valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than three penalty points.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard, including an additional card for family.
* Access to free wellbeing services with a range of resources to support mind, body and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and policies to support you for all of life’s moments.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers – it means acting as a responsible and sustainable business for all stakeholders, the communities we are part of and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where everyone’s welcome.
Our Commitment to Inclusion
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Management and Manufacturing
Industries
* Retail
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