Were looking for a proactive Service & After Sales Manager to lead a technical service team from our head office in Street. This is a fantastic chance to take ownership of a busy service department, manage engineers, and drive commercial performance in a technically demanding environment.
What youll do:
* Lead and coordinate the Service & Validation team, managing daily operations and engineer schedules.
* Oversee service enquiries, quotations, order processing, and ensure timely invoicing.
* Maintain high technical standards and compliance with ISO/IEC 17025 testing procedures.
* Support commissioning and validation projects across various sectors.
* Develop service contracts, identify growth opportunities, and ensure client satisfaction.
What were looking for:
* Strong organisational and leadership skills.
* Experience managing technical service engineers in engineering, HVAC, laboratory, or similar industries.
* Commercially aware, confident in quoting, scheduling, and coordinating field operations.
* Comfortable working in a fast-paced, demanding environment with independent decision-making.
* Knowledge of cleanrooms, controlled environments, or ISO 17025 accredited environments is a plus.
Whats in it for you:
* Competitive salary with performance-related bonus.
* Pension scheme and private healthcare after probation.
* Training, professional development, and clear career progression.
* Work in a supportive, people-focused environment where your contribution matters.
If youre ready to take the next step in your service management career, we want to hear from you!
Location: Office-based, Street
Salary: Competitive, dependent on experience
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