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One Stop - Customer Service Assistant, Prestatyn
Client: One Stop
Location: Prestatyn
Job Category: Other
EU work permit required: Yes
Job Reference: eea19e53ff11
Job Views: 21
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
One Stop • Meliden, Nr Prestatyn • Apply by 28-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the store's daily operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will be constantly seeking ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For:
* Serving customers with passion and pride, providing natural and great service.
* Encouraging customers to give feedback via the ‘have your say’ survey.
* Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
* Applying training to ensure safety at work.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and contributing to profit delivery.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out at shift start and end for accurate pay.
* Following security procedures and wearing safety equipment to keep everyone safe.
* Following the think 25 policy when serving age-restricted products.
* Responding quickly to assistance calls or interventions on self-service checkouts, explaining actions to customers.
* Maintaining a clean, tidy, and organized store environment.
* Potentially running shifts in the absence of senior staff.
* Following all training to ensure safety and legality.
* If applicable, managing the Post Office Local operations, including passing necessary background checks.
Flexible Working:
We support flexible working arrangements to accommodate your lifestyle and commitments. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Our customers are at the heart of everything we do
* We treat each other as we like to be treated
* We work together as one team
* We make things easier
About us:
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, PayPoint, lottery, and vending solutions.
We are a subsidiary of Tesco, operating independently with support from our distribution centers in Brownhills, Nursling, and Wakefield.
Please Note:
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, insurance, savings plans, and flexible working options.
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