Operations Manager - Specialist Services
An outstanding new job opportunity has arisen for a dedicated Operations Manager - Specialist Services to assist in overseeing the operation and financial/business health of the care homes around East Anglia
You will support the Specialist Services operations team in providing leadership, support, mentorship and line management to the Registered Home Managers
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Operations Manager your key responsibilities include:
* Oversee day-to-day operations across multiple care sites
* Ensure CQC compliance and inspection readiness
* Line-manage registered/service managers
* Monitor quality, incidents, and safeguarding
* Control budgets, staffing costs, and agency spend
* Standardise processes and policies across sites
* Handle escalated complaints and serious incidents
* Lead service improvements and turnarounds
* Liaise with commissioners, local authorities, families
The following skills and experience would be preferred and beneficial for the role:
* Background in multi-site care home or supported living operations management
* Strong knowledge of CQC compliance, safeguarding, health & safety, and regulatory standards
* Proven track record in financial oversight, budgets, occupancy and fee improvement
* Experience leading teams, coaching Registered/Service Managers, and improving service performance
* Demonstrable record of improving or maintaining ‘Good' inspection outcomes
* Skilled in audits, quality assurance, reporting, and corrective action planning
* Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £50,000 per annum.
This exciting position is a permanent full time role for 40 hours a week working from 9am-5pm.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Monthly Car Allowance
*
*
* Comprehensive induction and training programme
* Career development and progression
* Employee Assistance Programme
* Blue Light Card Scheme
* Loyalty Bonus
* Full DBS disclosure paid for
* Excellent performance related bonus
* 25 days annual leave plus bank holidays entitlement
* Company Pension Scheme
* Employee Wellness Health Assured Benefit Program
* Employee Benefits & Discount Scheme
Reference ID: 6478
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV