Exciting Opportunity: Receptionist Luxury Hotel, Golf & Spa
Are you passionate about delivering exceptional customer service and creating memorable guest experiences? We are seeking a warm, professional, and enthusiastic Receptionist to join the front-of-house team at a prestigious 4-star hotel resort, renowned for its elegant rooms, championship golf course, luxurious spa, and outstanding hospitality.
As the first point of contact, youll play a key role in welcoming guests, ensuring smooth check-ins and check-outs, and providing attentive, efficient service at all times.
What youll be doing:
Greeting and assisting guests with warmth and professionalism.
Managing reservations and handling check-in/check-out procedures.
Responding to guest enquiries by phone or in person, and directing them appropriately.
Maintaining accurate incident logs and reports, ensuring smooth communication across shifts.
Delivering detailed handovers to the Reception Supervisor at shift close.
Acting promptly and effectively in the event of incidents or emergencies.
Building excellent knowledge of the property, facilities, and local area to confidently support guests.
What our client is looking for:
A people-person with a natural flair for hospitality.
Organised, attentive, and calm under pressure.
Strong communication skills and a professional telephone manner.
Previous experience in a front-of-house or customer service role is an advantage, but not essential training will be provided.
Whats in it for you:
Be part of a welcoming and supportive team in a stunning hotel setting.
Opportunities to develop and grow within a respected hospitality brand.
Competitive salary and employee benefits.
If youre ready to bring your energy, professionalism, and customer focus to a role where no two days are the same, wed love to hear from you!
Apply today to join a team where your dedication makes every guests stay unforgettable.
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