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Call Centre Advisor Full TimePermanent, Worthing
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Client:
First Recruitment Services
Location:
Worthing, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
7053e592f938
Job Views:
14
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
* Position: Call Centre Advisor
* Location: Worthing
* Hours: Monday to Friday, 9am to 6pm working every other Saturday, 9am to 2pm
No experience required. A great opportunity within financial services and Insurance, to join a fast paced and ever growing company in the Worthing area. This Customer Service role will be based in a small call centre and consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments. Excellent Customer Service skills, such as a great telephone manner and a willingness to work in a high volume call centre role is all that’s required.
Job duties:
* Answering customer medical queries around holiday insurance
* Converting enquiries and existing quotes into sales
* Sending documents when requested via post or email
* Updating customers with any changes in the company guidelines
* Other ad-hoc duties
Skills & experience required:
* Ideally previous call centre experience (not essential as training will be given)
* Previous Customer Service experience from any background such as retail & hospitality
Company benefits:
* Casual workwear
* 22 days holiday
* On the job training
You’ll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role. The salary is £22,308 per annum.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
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