Overview
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Organisation
Kirklees
Directorate
Place
Service Area
Homes & Neighbourhoods
Hours
37
Number of Jobs
2
Location(s)
Across Kirklees
Position type
Permanent, Temporary
Length of contract
February 2026
Grade
Grade 11
Salary
£41,771 - £44,075
Advert Wording
1 x Temporary Role - Fixed Term for up to 12 Months
1 x Permanent Role
Intended Interview Dates
Wednesday 20th May 2026 at Civic Centre 1 Huddersfield
Friday 22nd May 2026 at Civic Centre 1 Huddersfield
Job role and team
Kirklees Homes & Neighbourhoods is responsible for almost 23,000 homes across Kirklees. We have high expectations of our teams to provide Service Excellence to our customers to achieve our vision “Striving to be an excellent landlord by putting tenants and communities first“. There are several functions within Homes and Neighbourhoods including, Housing Management, Income Management, Older Peoples Support, and Tenancy Enablement. These vacancies are within our Housing Management teams.
The job
This Role Leads a Team Delivering High‑quality Housing Management Services. You Will Provide Strong Leadership By Acting As An Ambassador For The Service And a Positive Role Model. You Will Be Responsible For All Aspects Of Staff Management, Including But Not Limited To:
* Leading a high‑performing team to deliver excellent, customer‑focused services
* Staff support, supervision, development and training
* Working collaboratively with teams across Homes & Neighbourhoods and the wider council
* Building effective partnerships with internal and external agencies
* Managing staff absence and service resourcing
* Overseeing staff performance, including conduct and capability matters
* Monitoring performance to achieve service outcomes and meet regulatory requirements
* Problem solving and making decisions at pace
* Managing complaints and enquiries effectively
* Supporting delivery of business‑critical projects
* Identifying and managing risks and issues
* Leading and supporting change management
* Recruitment, induction and ongoing team development
* Deputising for the Housing Services Manager when required
A key part of the role is ensuring full compliance with the Regulator of Social Housing’s Consumer Standards, particularly the Neighbourhood and Community, Tenancy, and Tenant Involvement and Empowerment Standards. You will ensure your team operates in a way that supports strong tenant experience and contributes positively to performance against the Tenant Satisfaction Measures (TSMs), including safety, neighbourhood management, ASB, communication, and overall satisfaction.
Managers work in line with Kirklees Council’s core behaviours and values, supporting the Housing Services Manager and the Strategic Manager for Housing Services to deliver the organisation’s purpose, vision and objectives.
There are several functions within Homes and Neighbourhoods including, Housing Management, Income Management, Older Peoples Support, and Tenancy Enablement. These vacancies are within our Housing Management teams.
Intended Interview Dates
Wednesday 20th May 2026 at Civic Centre 1 Huddersfield
Friday 22nd May 2026 at Civic Centre 1 Huddersfield
Contacts
Graham Sykes is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information.
This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. If you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email or phone: 01484 221000 and ask for ‘Recruitment’.
If you are internal and want to apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period. Applications for secondments will only be accepted if approved by your manager; you will be asked to confirm on your application form that you have the relevant permission. If you are refused permission to apply for a secondment, please contact HR Recruitment to register the refusal.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
We encourage you to read our
Closing date
07 May 2026, 11:55 PM
Important Information
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