Liverpool’s ultimate luxury retailer since 1991, Cricketoffers a wide range of women’s, men’s and children’s fashion alongside bags, shoes and accessories.To continue our growth and expansion we now require a truly exceptional, driven and proven Supervisor to join ourteam in LiverpoolJob DescriptionThe opportunity.As a Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for brands and for delivering a world class client experience. You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.The responsibility.Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in luxury brandsConfident making recommendations to customersto achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsMaintain high standards of visual presentation in storesMaintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the sales teamSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and valuesQualificationsThe person.All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentCandidate Profile.Experince in a fashion based retail environment3 years+ management experienceDemonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leaderAdditional InformationThe Rewards:Basic rate salary £28,256 per annum28 days holiday a year inclusive of bank holidays20% Staff Discount across all Frasers group StoresIn store uniform discountWeekly/Monthly & Quarterly Commercial BonusesLong Service awardsDiscounted Gym membershipCycle to work scheme