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Business Development Manager, EKA, Manchester
Client: Brambles
Location: Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: d9dea8f19cde
Job Views: 16
Posted: 07.05.2025
Expiry Date: 21.06.2025
Job Description:
Position Purpose
* The purpose of the European Key Accounts (EKA) Team is to enable the most iconic brands to seamlessly connect to people in the most sustainable way, providing such compelling value as for CHEP to be identified as an essential Partner of the Best Performing Supply Chains.
* This position will be the partner to the European Key Account Director, to maintain an exceptional European customer experience through the management of the account health, negation process, retention strategy, and growth opportunities.
Scope
* Portfolio of EKA customers within EMENA: US$ > 50M revenue with business in +20 countries.
Major/Key Accountabilities
* Interact with all key stakeholders internally and externally to ensure visibility, increase potential business, and ensure account profitability.
* Develop and manage the customer JBP, including detailed action plans and tracking.
* Identify and develop new service and product opportunities at the customer.
* Coordinate customer tenders and support local markets in managing growth opportunities.
* Share best practices within the customer organization and EKA community.
* Coordinate NPS surveys and translate feedback into action plans.
* Build and maintain an European-wide network internally and externally.
* Ensure compliance with company policies and legislation.
* Work independently across broad environments and under time pressure.
* Manage activity tracking, reporting, and coordinate EKAM activities.
* Support meetings, presentations, and credit management activities.
* Monitor European performance metrics and address potential issues.
Skills and Knowledge
* Strong knowledge of sales processes, methodologies, and CRM tools.
* Experience in solution selling, exceeding targets, and within supply chain logistics preferred.
* Ability to develop value propositions and positive business outcomes.
Languages
Essential: Fluent English; Desirable: EU language fluency.
Preferred Education
Bachelor's in Business Administration/Management.
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, committed to diversity and fair treatment of all individuals.
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