Overview
Control Room Operator - TH at Mitie Cleaning & Hygiene Services in Manchester. You will join our security team to monitor CCTV, intruder and fire alarm panels. We are looking for an organised, efficient and experienced operator who can deliver excellent customer service.
You must hold a valid CCTV License and have a 5-year verifiable education or work history with references.
You will be contracted to 42 hours per week with a pay rate of £13.00 per hour. You will report to the site’s Security Shift Supervisor. The shifts are 4 on 4 off; night shifts may be required to cover absence and holidays within the team.
Benefits Package
* Employee Shares Scheme
* Staff Retailer Discount
* Pension Scheme
* Paid breaks
* Extensive Training Package
* Childcare Vouchers
* Cycle to Work Scheme
* Give as you earn
* Salary Finance
* Competitive Holiday allowance
* Life Cover
* Share Incentive Plan
* Save as you earn
* Virtual GP
* Employee Assistance & Counselling
Main Duties
* Your key responsibilities include assisting with daily operational requirements, ensuring compliance and accurate recording of incidents. Escalate incidents, report Health and Safety concerns, respond to emergency situations, and produce accurate reports to ensure incidents are efficiently responded to.
* You will also be supporting the Shift Supervisor where required.
The ideal candidate
* Determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
* Team player with an enthusiastic attitude and the ability to work on their own initiative.
* Excellent communication skills (written and verbal).
* Corporate Security experience is preferred but not essential.
* Flexible approach to work to suit the business needs.
* Calm under pressure.
* Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.
Qualities
* Knowledge of relevant procedures
* Level of customer service
* Team Player
* Health and safety awareness and knowledge
* Communication skills
* IT literate
What We Are Looking For
* Previous Security Experience
* CCTV License
* SC Clearance desirable
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Facilities Services
#J-18808-Ljbffr